Case Studies Wellpay
FinTech & Payments

On-Demand Pay Built for Healthcare's Reality

Wellpay needed a compliant, real-time earned wage access system tailored to the irregular schedules and high turnover endemic to healthcare staffing. Techdots built the full platform — from shift-based accrual engine to ACH disbursement flows — giving healthcare workers same-day access to wages they had already earned. The result was a product that benefits both employers trying to retain staff and workers living paycheck to paycheck.

W
Wellpay
FinTech & Payments
72%
of enrolled workers accessed wages within first 30 days
3.1x
increase in employer retention rates reported post-launch
9 weeks
from kickoff to first live payroll integration
14 weeks
timeline
This engagement is best for
Healthcare staffing companies and hospital systems looking to improve workforce retention
Fintech startups building earned wage access or payroll advance products
Employers in hourly-wage industries needing financial wellness as a benefit
Companies navigating multi-state payroll compliance and wage-and-hour law complexity
The Transformation

Before & After

Before
Healthcare employers had no way to offer on-demand pay — workers waited 2-week pay cycles regardless of financial need
High turnover in nursing and allied health roles was costing employers $10K–$30K per replacement hire
Existing payroll vendors had no API surface for real-time accrual data, making EWA integrations nearly impossible
Workers relied on predatory payday lenders between pay periods, eroding morale and financial stability
Compliance exposure was high — no standardized approach to distinguishing EWA from regulated lending across states
After
Workers can access up to 50% of accrued wages any day of the week via mobile app, with funds arriving within hours
Employer partners report measurable reductions in 90-day turnover among enrolled staff cohorts
A modular payroll connector system supports integrations with major healthcare HRIS and timekeeping platforms
Built-in compliance guardrails enforce per-state EWA rules automatically, reducing legal review burden
Financial wellness dashboard surfaces spending insights, savings nudges, and bill pay tools alongside earned wage data
What We Built

Deliverables & Scope

Every item below was chosen because it directly addressed a business bottleneck — not because it was technically interesting.

01
Shift-based wage accrual engine that calculates real-time earned balances from timekeeping data feeds
02
Employer admin portal for enrollment management, advance limit configuration, and usage reporting
03
Worker-facing React Native mobile app with biometric auth, wage dashboard, and one-tap withdrawal flow
04
ACH and push-to-debit disbursement pipeline with same-day settlement support via Dwolla
05
Multi-state compliance rules engine enforcing EWA disclosure requirements and per-transaction limits
06
Webhook-driven payroll reconciliation system that nets EWA advances against payroll runs automatically

ROI Logic

Why This Generated
Real Business Value

Earned wage access reduces turnover by giving financially stressed workers a tangible, immediate benefit — and turnover in healthcare is expensive enough that preventing even a handful of departures per quarter covers the cost of the platform. Wellpay monetizes through employer SaaS fees and optional worker-side instant transfer fees, creating a dual-sided revenue model that scales with headcount rather than transaction volume.

Key Outcomes
72%
of enrolled workers accessed wages within first 30 days
3.1x
increase in employer retention rates reported post-launch
9 weeks
from kickoff to first live payroll integration
Why It Worked

The Decisions That
Made the Difference

Good execution matters. But the right early decisions matter more.

01
We started with the compliance architecture before writing a single feature, so every disbursement flow was built on a legally sound foundation from day one
02
Tight integration with timekeeping APIs (not payroll APIs) gave us real-time accrual data rather than approximations, making the product trustworthy for workers
03
The employer portal was designed for HR generalists, not payroll specialists — minimal configuration, clear reporting, and zero manual reconciliation steps
04
We shipped a working pilot with a single healthcare employer in week 9, giving the Wellpay team real user feedback before investing in edge-case handling

Tech Stack
Ruby on Rails React Native PostgreSQL Redis AWS (ECS, RDS, SQS)
Integrations
Dwolla (ACH and push-to-debit disbursements) UKG Pro (timekeeping and shift data) ADP Workforce Now (payroll reconciliation) Plaid (bank account verification) Twilio (SMS notifications and worker alerts)
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