Case Studies › Job and Talent

HR Tech & Workforce Management

Workforce at Scale, Without the Operational Chaos

Jobandtalent needed to move beyond manual coordination and disconnected tools to run a truly on-demand staffing operation. Techdots designed and built the scheduling engine, compliance layer, and payroll automation that let employers post a shift and have it filled — accurately, legally, and fast. The result was a platform capable of handling hundreds of thousands of active workers across Europe and Latin America without adding headcount to operations.

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Job and Talent

HR Tech & Workforce Management

340%

Increase in shift fill rate within 90 days of launch

18 min

Average time-to-placement reduced from 4.2 hours

99.6%

Payroll accuracy across 12M+ monthly pay calculations

28 weeks

timeline

This engagement is best for

Staffing and workforce platforms managing high shift volumes

Operators running blue-collar or gig workforces across multiple geographies

HR tech companies needing payroll automation with multi-country compliance

Enterprises looking to replace manual scheduling coordinators with software

The Transformation

Before & After

Before

✕ Shift allocation was handled manually by operations teams over WhatsApp and email, causing delays and no-shows

✕ Payroll calculations required per-country spreadsheets, creating errors and compliance risk

✕ Workers had no single app to view, accept, or clock into shifts — they relied on phone calls from recruiters

✕ Employer dashboards were built in legacy tools with no real-time visibility into staffing coverage

✕ Onboarding a new enterprise client took 3-4 weeks due to manual account setup and worker vetting workflows

After

✓ Shift matching engine automatically proposes and fills open positions based on worker profile, location, and availability in under 20 minutes

✓ Payroll engine runs per-country tax and labor law calculations automatically at scale with 99.6% accuracy

✓ Workers manage their entire relationship with employers through a mobile app — from onboarding to clocking out

✓ Employer dashboard provides live staffing coverage, absence alerts, and shift fill forecasts

✓ New enterprise clients are onboarded in under 48 hours through automated account provisioning and compliance checks

What We Built

Deliverables & Scope

Every item below was chosen because it directly addressed a business bottleneck — not because it was technically interesting.

Real-time shift matching engine using a weighted scoring algorithm (distance, rating, availability, compliance status) built on Ruby on Rails with a Redis job queue

Multi-country payroll calculation service handling tax bands, social contributions, and overtime rules for Spain, UK, Germany, Colombia, and Mexico

Worker mobile API (REST + WebSockets) powering shift notifications, clock-in/out via geofencing, and digital document submission

Employer scheduling dashboard built in React.js with live coverage maps, absence forecasting, and bulk shift posting

Automated worker onboarding pipeline with ID verification webhook integration, right-to-work checks, and digital contract signing

Compliance audit log system storing immutable records of every shift, payroll run, and document event for labor authority reporting

ROI Logic

Why This Generated
Real Business Value

Jobandtalent's core business unit economics depend on placing workers fast and paying them correctly — every hour a shift goes unfilled is direct revenue loss, and every payroll error creates legal liability across multiple jurisdictions. By replacing coordinator-heavy operations with automated matching and payroll logic, the platform reduced operational cost per placement by roughly 60% while allowing the company to grow worker volume without proportional headcount growth. The compliance infrastructure also unblocked entry into two new European markets that had previously been too operationally complex to support.

Key Outcomes

340%

Increase in shift fill rate within 90 days of launch

18 min

Average time-to-placement reduced from 4.2 hours

99.6%

Payroll accuracy across 12M+ monthly pay calculations

Why It Worked

The Decisions That
Made the Difference

Good execution matters. But the right early decisions matter more.

Domain-first architecture: we modeled the system around workforce operations concepts — shifts, rosters, contracts, placements — rather than generic HR abstractions, which meant the data model held up as requirements evolved.

Compliance as a first-class feature: rather than bolting on legal compliance at the end, we built country-specific rule engines early, which prevented costly rework when expanding to Germany and Mexico.

Async-first job processing: shift matching and payroll runs were designed from day one as background jobs with retry logic and dead-letter queues, making the system resilient to third-party API failures.

Tight feedback loop with operations teams: Techdots embedded a developer with Jobandtalent's ops team for the first 8 weeks, surfacing real scheduling edge cases — split shifts, no-show replacements, last-minute cancellations — before they hit production.

Tech Stack

AWS (ECS, RDS, SQS)

Integrations

Onfido (ID verification and right-to-work checks) Docusign (digital contract signing) Factorial HR (employee records sync) Stripe Connect (worker payouts in Spain and UK) Google Maps Platform (geofencing for clock-in validation)

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